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What does 30 day money back guarantee mean?

It means just what it says. We offer you a 30 Day Money Back Guarantee – no questions asked. You sign up, try a package. If you don’t like it just email or call us within 30 days and we’ll refund you the full amount without hesitation.

What if I need a different plan after I sign up?

Once you log in you can switch between subscription plans freely. If you decide you do not need all the bells and whistles just downgrade your subscription. If you want to start advertising availability, upgrade to one of the top plans.

How do we receive our booking leads and inquiries?

Once signed up you'll receive your login information to login to the hailajet.com control panel. Once there you'll be guided through a few steps to set up your provider page ( click here for an example). You'll enter in your available aircraft, charter rates or fares depending on your airline type, all of your airline details, and create your availability. Once you're all set up there are a number of ways to receive booking leads through the site. Customers can request a certain aircraft if you are a charter or broker, customers can request certain availability you have posted if you are scheduled, charter, or a broker, and customers can request open availability based on our availability search. In the control panel you will see a section for hailajet.com leads and a section for your specific leads. Depending on your subscription package you will have access to these sections and then it is up to you. For our scheduled customers we provide a booking engine for temporary reservations which you'll have access to in the control panel. Everything is nicely laid out for you and you will enjoy being able to manage your leads as you receive them.

If you're not sure yet, take a tour. If you have further questions please contact us at support@hailajet.com.

Air travel providers, explore our subscription options and sign up today!

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